New contact details for the Legal Ombudsman

The Legal Ombudsman is currently in the process of integrating a new postal contact which will mean a small change to the PO Box address currently used.

The address change will go live from Monday 22 January 2024 and will therefore require you to update the Legal Ombudsman’s postal address currently included in any client correspondence, complaints procedures, and as part of the information published on your website.

A redirection for all mail being sent to the Legal Ombudsman’s previous address will remain in place for three months – ending on 16 April 2024. This should provide sufficient time for you to make the updates required to all signposting material.

Making these changes is important for ensuring that any postal correspondence sent after this date will be received and processed by the new supplier.

From 22 January 2024 all written correspondence should be sent to:

Legal Ombudsman, PO Box 6167, Slough, SL1 0EH. If you have any questions about the changes being made, or further clarity on what is required, please contact the Legal Ombudsman directly via: enquiries@legalombudsman.org.uk.