Front of House

12 King’s Bench Walk

12KBW is a long-established civil set of chambers which has a well-deserved and consistent reputation for excellence.

12KBW barristers are at the forefront of developments in the law, having been instructed in many of the leading tort cases of recent times. We are professional and dedicated, whilst remaining approachable and friendly. Our barristers come from a range of backgrounds and we are proud of our record of recruitment based purely on merit. We have 94 barristers, including 14 silks, and our aim is to continue our expansion into the future.

Please note this is a role which requires you to be present full time in Chambers. 

JOB SUMMARY:

To work alongside the current receptionist to deliver outstanding reception services to Chambers and clients.

KEY RESPONSIBILITIES:

Reception

• Assist in the running of all Chambers reception services to include the following:
  • Manage telephone and email communications into reception (and support the clerks in respect of the same as and when appropriate) including all necessary telephone redirection and out of hours services.
  • Manage the booking and allocation of conference/seminar rooms to members and Chambers respectively.
  • Help organise all conferences and other events hosted within Chambers, including establishing numbers/identity of all those attending and the preparation of all rooms.
  • Arrange any necessary IT support for any conferences or other events hosted within Chambers.
  • Manage the LEX diary entries to enter all necessary details of any conferences and other events hosted within Chambers.
  • Maintain a visible presence at Front of House at all times during the working day, and meet, greet and attend to all clients.
  • Nurture and build positive relationships with all clients.
  • Ensure that all conference and public rooms are properly cleaned, maintained and equipped.
  • Arrange for the provision of beverages for all clients.
  • Order in and set up lunch as required.
  • Field all general enquiries as appropriate.
  • Assist to process all incoming post, parcels and deliveries.

General Administration

• Assist the Business Operations Manager (BOM) in the maintenance and upkeep of all rooms and common areas.
• Assist the BOM with ongoing renovations to the buildings, including acquiring quotes and overseeing building works.
• Assist the BOM with regular health & safety checks, including ensuring equipment is up to date and working.
• Work closely with the facilities team to ensure stock levels are correctly maintained.

• Organise Chambers meetings or events (for all members, staff and committees) as required, including Chambers lunch.
• Arrange parking permits for members and clients as necessary.
• Assist with travel and entertainment bookings for members and clerks as and when required.
• Undertake any task reasonably expected in the absence of colleagues for holiday cover, sickness, or unplanned absence.

WHAT WE OFFER:

• Competitive salary
• Opportunities for career progression
• Annual discretionary bonus
• Generous pension scheme
• Private health insurance and travel insurance
• Life assurance
• Season ticket loan

Closing date for applications: 5pm 14^th October

To apply, please send your CV to recruitment@12kbw.co.uk along with the Equality & Diversity Monitoring Form. Please ensure you put ‘Front of House’ in the subject.

If you have any questions about the role or the process to apply, please contact Rachel Lockhart at lockhart@12kbw.co.uk

Recruitment | 12 King’s Bench Walk (12kbw.co.uk)